How do I fix my Direct TV error?

Get help with DIRECTV connection errors

  1. Checking the connecting cables on your Genie Mini receiver(s) for a tight fit.
  2. On your main Genie receiver, press and release the red button quickly to restart receivers.
  3. Reset your Genie Mini receiver(s) by pressing the red reset button.

How do I fix my lost DIRECTV video connection?

Go to your Genie HD DVR and reset it by pressing the red button located inside the access card door on the right side of the front panel. Go back to your Genie Mini. If Wired Connection Lost still displays, please call us at 800.531. 5000 for additional help.

What is error code 733 on DIRECTV?

Error Code 733 means IPPV Ordering Disabled.

Where is reset button on Direct TV box?

Locate the reset button – located on the side of the receiver or inside the access card door. Press the red button, then wait for your receiver to reboot.

What is code 88 on DIRECTV?

Code 88 is not necessarily an error code. It means your receiver has connected to the internet and the DirecTV server. Therefore, you can start to access online content and enjoy live events.

What does code 775 mean on DIRECTV?

You’ll see DIRECTV error code 775 when the signal between your receiver and satellite dish is interrupted. Check your receiver connections to resolve this issue.

What does code 614 mean on DIRECTV?

DirecTV error code 614 means that the video connection has been lost between the Wireless Video Bridge or better known as the Main Genie receiver and the Genie Client.

How do I troubleshoot DirecTV error code numbers and messages?

Learn how to troubleshoot DIRECTV error code numbers and messages. In rare instances, you may see an error code or message on your TV screen. In most cases, you can easily fix the issue by restarting your receiver or refreshing your service. Learn more about these errors below including step-by-step troubleshooting instructions.

What to do if your DirecTV receiver has an internal storage error?

On Screen Text: “Internal Storage Error Detected. A problem was detected reading your internal storage device. Please call Customer Service at 1-800-DIRECTV and report the diagnostic code displayed below. Diagnostic Code: 14” What to do: Select “Reboot” to reset Receiver. If still a problem: Do NOT try to reformat from the front panel.

Why can’t I connect to my DirecTV server?

The DIRECTV server may be unavailable or the customer’s router could be blocking access. This is a completion code, not a failure code. Broadband Callback was successful. Unable to connect to the Wireless Video Bridge (s) on your network. Determine if the WVB was deliberately removed from the network by the customer.

Why is there no guide information on my DirecTV box?

“Missing Guide Info: Your receiver has not received guide information from the satellite for the past (3-13) hours. Please contact DIRECTV Customer Service (920).” This is normally a signal issue and often occurs because the customer cannot get the 119 signal.