What is Zopim chat?

Zopim is an award winning, cloud based live chat platform that makes it easy for businesses to deliver fast customer service online. Businesses who sign up with Zopim are fanatics when it comes to delivering customer wow. More than 50,000 businesses use Zopim Live Chat to chat with their online customers everyday.

Is Zopim same as Zendesk?

The entire Zopim team in Singapore has joined Zendesk. We acquired Zopim to accelerate our chat functionality and to bring our users a beautifully simple product they can use to engage their customers in real-time.

Does Zendesk have live chat?

With LiveChat you can customize your chat window theme, efficiently manage chat traffic through smart routing, send automatic and personal greetings, and more. Integrate LiveChat with Zendesk to push chat transcripts and support emails into Zendesk.

Is Zendesk live chat free?

There are many ways to provide great support with chat. Try Zendesk live chat software for free.

How do I turn on live chat in Zendesk?

Zendesk Chat is displayed in your help center through the Web Widget. You must first enable live chat in the Web Widget (Classic), then add it to the help center. Click the Admin icon ( ) in the sidebar and then navigate to Channels > Web Widget (Classic). Click the Chat toggle to enable Chat.

How do I access chat in Zendesk?

  1. Click Admin( ) , then select Channels > Chat or select Chat from the product tray.
  2. Click Sign In at the bottom of the page.
  3. Enter the email address and password you use to sign into your current Zendesk Chat account, and click Link and Sign In This will open your Chat dashboard.

What is Zendesk talk?

Zendesk Talk is cloud-based call center software that helps companies provide more personal, productive phone support. It’s built right into the Zendesk multi-channel support ticketing solution, allowing teams to deliver phone support from the same platform they use to manage all other customer conversations.

How do I turn on live chat on Zendesk?

How do I Chat with Zendesk support?

Use the messaging widget in your Zendesk product.

  1. Click your profile Avatar in the upper right-hand corner of any product.
  2. Click Get help.
  3. Click Ask a question to launch the widget.
  4. You’ll see a full list of your past conversations: