Why are my steps not syncing to Virgin Pulse?

3) Try to refresh the connection between your Fitbit account and your Virgin Pulse account by disconnecting and then reconnecting to Fitbit. Navigate to the “Devices & Apps” page located under your profile picture in the right corner of the top navigation menu.

How do I sync steps with Virgin Pulse?

3) Tap on the “Profile” button at the bottom of the screen.

  1. 4) Tap on “Devices & Apps”.
  2. 5) Locate Google Fit or SHealth and tap on “CONNECT”.
  3. 6) Once Google Fit or SHealth is connected, your Android steps should start flowing to your Virgin Pulse account.

How do I upload steps to max buzz?

Log back into the mobile application with your Virgin Pulse member account credentials. On the screen that displays “Looks like you have a Max Buzz. Want to connect it now?”, select “Let’s Do It!” and follow the on-screen prompts. Check the “Stats” section to confirm that your steps have uploaded.

Does Virgin Pulse track steps?

Virgin Pulse App The app lets you access features of your member site, sync Max™ wirelessly, and track your physical activity on your iPhone, iPad, iPod Touch or Android device.

How do you sync Apple Watch and iPhone steps?

How to sync steps between my watch and my iPhone?

  1. Go to Settings.
  2. Tap on the Apple Health cell.
  3. Turn On “Synchronize Activities” or re-sync again.
  4. After that, you might need to restart your Apple Watch and open StepsApp on your Apple Watch.

How do I add steps to my Virgin Pulse Apple Watch?

1) Open the Virgin Pulse mobile application on your device. 2) Tap on the “Profile” button at the bottom of the screen. 4) In the “Devices & Apps” section, locate the “Apple Health” option. You will want to enable data sharing permissions between Virgin Pulse and the Apple Health App.

How do I reset my Virgin Pulse?

1) Plug the Max Buzz into the USB port for at least 20 seconds, then you will see a “refresh” symbol next to the battery indicator. It will go away 2 seconds later. 2) Unplug the Max Buzz from the USB port within 2 seconds after you see that special symbol and then plug it back to the USB port again within 3 seconds.

How do I add steps to Virgin Pulse app?

Yes, you can if you select Tracking and then stats. You will then see an orange plus sign to “log steps”. You can enter steps as often as you would like including multiple times a day.

Why is my max buzz not syncing my steps?

If you have an IOS phone and your Buzz is not connected to the Virgin Pulse App, you may need to select “forget this device” in your Bluetooth settings before attempting to pair to the Virgin Pulse App. If the device is an Android make sure location services under phone settings are enabled.

How do I reset my max buzz?

1) Plug the Max Buzz into the USB port for at least 20 seconds, then you will see a “refresh” symbol next to the battery indicator. It will go away 2 seconds later. 2) Unplug the Max Buzz from the USB port within 2 seconds after you see that special symbol and then plug it back into the USB port again within 3 seconds.

How does the Virgin Pulse app work?

Virgin Pulse integrates with the Apple Health app. This lets you share your iPhone steps, Apple Watch steps, and exercise and energy data with Virgin Pulse. We use this data to help you track your activity in the platform. Virgin Pulse supports iOS 12.0 and higher.

Why are my steps not showing on my Apple Watch?

Try this sequence of steps: On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness – turn Fitness Tracking off. Restart both devices by turning both off together, then restarting your iPhone first. Return to the Fitness Tracking setting and re-enable it.

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